At crickrx, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a crickrx player in Bangladesh. No vague language — just straight answers.
CrickRX will never sell your personal data to third parties for marketing purposes. Your information is used only to operate your account, process payments, verify your identity, and improve the crickrx experience.
By registering a crickrx account, you consent to the data practices described in this Privacy Policy. You may withdraw consent at any time by contacting [email protected], though this may affect your ability to use the platform.
Six core principles guide how crickrx collects, stores, and uses your personal data. These are not just words — they are built into how the platform operates every day.
All personal data stored by crickrx is encrypted at rest using industry-standard AES-256 encryption. Your payment details, identity documents, and account information are never stored in plain text. CrickRX infrastructure is hosted on secured servers with restricted access controls.
CrickRX does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. The only time crickrx shares your data is when required by law, for payment processing, or for identity verification — and only with approved partners under strict confidentiality agreements.
As a crickrx player, you have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all data crickrx holds about you. Submit any data rights request to [email protected] and we will respond within 30 days.
When you deposit or withdraw via bKash, Nagad, or Rocket, crickrx receives only the transaction reference and amount — not your full wallet credentials. Your mobile wallet PIN and password are never visible to or stored by crickrx at any point during the transaction process.
CrickRX sends promotional communications only to players who have opted in. You can unsubscribe from crickrx marketing messages at any time through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the platform or receive service-related communications.
CrickRX retains your account data for a minimum of five years after account closure, as required for regulatory and anti-money laundering compliance. After this period, personal data is securely deleted or anonymised. You may request early deletion subject to legal obligations.
CrickRX is an online gaming platform operated by CrickRX Limited, serving players in Bangladesh through the website crickrx.net. This Privacy Policy applies to all users of the crickrx platform, including registered account holders, visitors to the website, and anyone who contacts crickrx support.
CrickRX is the data controller for all personal data collected through the crickrx platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how crickrx handles your data, contact us at [email protected].
CrickRX Limited is the data controller for all personal information collected on crickrx.net. Contact: [email protected]
CrickRX collects personal data that is necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not collect data beyond what is needed for these purposes. The categories of data crickrx collects include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, NID number | Account verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support |
| Financial Data | Mobile wallet number, transaction history | Deposits, withdrawals, payment processing |
| Technical Data | IP address, device type, browser, OS | Security, fraud prevention |
| Usage Data | Games played, session duration, bet history | Platform improvement, responsible gaming |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution |
CrickRX may also collect data you provide voluntarily, such as when you complete a survey, participate in a promotion, or submit feedback about the crickrx platform. This data is used only for the purpose for which it was submitted.
CrickRX uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways crickrx uses your data are:
CrickRX does not build profiles of your behaviour for sale to advertisers or data brokers. Any profiling done on crickrx is solely for fraud prevention and responsible gaming purposes.
CrickRX processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
CrickRX shares your personal data only in the limited circumstances described below. We never sell your data to third parties for their own marketing or commercial purposes.
The crickrx platform does not contain links to third-party websites. CrickRX is not responsible for the privacy practices of any external sites you may visit independently.
CrickRX uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use crickrx. Cookies are small text files stored on your device when you visit crickrx.net.
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of crickrx, though some personalisation features may be affected.
CrickRX takes the security of your financial data extremely seriously. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, the transaction is processed directly through the mobile wallet provider's secure gateway. CrickRX does not store your full mobile wallet number, PIN, or any sensitive payment credentials on our servers.
CrickRX retains transaction records — including amounts, dates, and reference numbers — for a minimum of five years as required by anti-money laundering regulations. These records are used only for compliance, dispute resolution, and account management purposes.
CrickRX will never ask for your bKash, Nagad, or Rocket PIN through any channel — not by email, SMS, or live chat. If anyone claiming to be from crickrx asks for your PIN, do not share it and report it to [email protected] immediately.
CrickRX implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you suspect your crickrx account has been compromised, change your password immediately and contact [email protected]. CrickRX will investigate and take appropriate action within 24 hours.
CrickRX retains your personal data for as long as your account is active and for a minimum of five years after account closure. This retention period is required to comply with anti-money laundering regulations, tax obligations, and to resolve any disputes that may arise after your account is closed.
After the mandatory retention period, crickrx will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and platform improvement purposes.
As a crickrx player, you have the following rights regarding your personal data. To exercise any of these rights, contact [email protected] with your request. CrickRX will respond within 30 days.
Email [email protected] with the subject line "Data Rights Request" and describe what you would like crickrx to do. We will verify your identity before processing the request and respond within 30 days.
The crickrx platform is strictly for adults aged 18 and over. CrickRX does not knowingly collect personal data from anyone under the age of 18. If we discover that a crickrx account has been created by a person under 18, we will immediately close the account, return any deposited funds to the payment source, and delete all associated personal data.
If you believe a minor has registered on crickrx, please contact [email protected] immediately so we can investigate and take appropriate action.
CrickRX uses age verification technology during registration to prevent underage access. We also recommend that parents and guardians use parental control software to restrict access to online gaming platforms.
CrickRX may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. Continued use of the crickrx platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or how crickrx handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
CrickRX aims to respond to all privacy-related queries within 2 business days. For formal data rights requests, we will respond within 30 days as required by applicable law.
Register on crickrx today and play knowing your personal data is secure, your payments are private, and your rights are respected. Fast bKash and Nagad payouts, certified fair games, and real 24/7 support.